Welcome Joe Ranney
April 8, 2025
CureIS is proud to announce the appointment of Joe Ranney, a leading Subject Matter Expert (SME) in the Global Works (GW) software suite, to our engineering development team. In his new role, Joe will oversee support and transition for customers affected by Optum’s discontinuation of GW.
Joe brings deep expertise as an original Global Works Systems engineer before Optum’s acquisition of the company, and a trusted advisor to many long-term GW customers during his 16-year tenure at Optum.
“Our message to GW customers is, we’ve got your back,” said CureIS CEO, Chris Sawotin. “Bringing Joe on board not only ensures business continuity for our own GW-using clients but also allows us to extend his expertise to other organizations needing to bridge the gap as they plan their long-term transition.”
The CureIS Global Works Support Service – A Client-Focused Strategy
After Optum informed its GW customers that product support and upgrades would end in December 2025 – with only skeleton support until then – CureIS clients reached out to discuss alternatives.
“Our focus is always on getting wins for our clients,” said Art Segovia, CureIS Sr. VP of Operations. “So, although we already have a superior replacement product, instead of simply fast-tracking an implementation, we came up with a value multiplier to retain our clients’ existing GW investment.”
The result is the CureIS GW Support Service—a client-focused roadmap that extends GW’s life, ensures business continuity, and enables a flexible timeline for replacement decisions.
The service gives you immediate access to:
- Technical Support: Expert troubleshooting via phone, email, or support ticket. 24/7 emergency support is available as an extra.
- Custom Patches: Keep GW secure and functional with critical fixes, minor enhancements, and strategies to extend its life until replacement.
- Consulting and Customization Expertise: Optimize your system with custom features, adjustments, and integrations.
- Migration Planning: Fast, seamless testing and support.
- End-of-Life Strategy: Software and services to enable transition with minimal disruption.
- A Superior Replacement Product: CureIS currently offers a system-agnostic solution that exceeds GW capabilities. Fast-track implementation ensures a smooth transition within 3-4 months.
The CureIS Difference: Get Better Results, Sooner
CureIS develops innovative solutions that address high costs and aging systems with modular, platform-agnostic technology.
Our focus is on results. We offer guaranteed outcomes and a 20-year track record for solving the ‘unsolvable’ in the government programs managed care ecosystem. Our nimble approach, fast-track implementation, and white-glove service turn inefficient systems around within months, not years.
Talk to a real person about your requirements. Get in touch with the CureIS team today, and let’s revolutionize your healthcare operations.
